Skylar Hoffman

• Master’s in Computer Science, Artificial Intelligence

  Cornell University · 2021–2022

• B.S. Computer Science, Intelligent Systems

  University of California, Irvine · 2018–2021

1. No. 1

   Staff Machine Learning Engineer

   Moveworks · Mountain View, CA · 2022–Present

   Acquired by ServiceNow, 2025.

   • Led the development and scaling of enterprise search across millions of enterprise resources, deployed in 200+ customer environments.
   • Architected and productionized multilayered ranking pipelines; advanced ranking models improved NDCG by nearly 30%.
   • Integrated fine-tuned LLMs into production search and agentic workflows — query understanding, retrieval quality, summarization, and task completion.
   • Contributed to the rollout of enterprise agentic AI capabilities automating employee support, contributing to millions in net ARR.
   • Built evaluation and experimentation frameworks, improving Cohen’s Kappa by roughly 50% for automated LLM data labeling; mentored engineers and contributed technical direction across search relevance, retrieval systems, and LLM integration.
2. No. 2

   Software Engineer

   MathWorks · San Francisco, CA · June–August 2021

   Developed highly requested features for MATLAB application components used by a large global customer base; collaborated across product areas on interface functionality.

• Cornell University

  With Prof. Frug · August 2021 – January 2022

  Machine-learning models for automated entity extraction from large corpora of state regulations — NLP preprocessing, feature engineering, and data augmentation.

• UC Irvine · ICS Honors Research Program

  With Prof. Hayes · 2018–2021

  SpArcFiRe — automated detection of spiral galaxy arm segments across multiple wavebands of astronomical imagery.

Languages

Python · Golang · C/C++ · SQL

ML & Retrieval

Deep Learning · LLMs · Transformers · RAG · Semantic Search · Ranking Systems · Recommendation Systems · NLP · Information Retrieval · Search Relevance · Agentic AI

Systems

Elasticsearch · Distributed Systems

• Moogle Maps — reinforcement-learning navigation in Minecraft
• Lyffe Style — neural style transfer as a Chrome extension; HackUCI
• Syrup — Best Use of MongoDB, Caltech HackTech
• The Musick Space · SkyProject

2018–2021

Novels · volleyball · watercolor · snowboarding · strategy games

• The full résumé — complete record, on Google Docs
• Portfolio — selected work, online